Refund & Virtual Goods Policy

1. Free-To-Play Platform Architecture

coinspinpl.com is operated by TECNICOS S.R.L as a 100% free-to-play social casino review and demo platform. Users can access our game showcase, read reviews, interact with practice slot containers, and participate in local virtual coin account simulations free of charge.

We do not charge subscription fees, membership dues, or compulsory access costs to view or use coinspinpl.com.

2. Virtual Currency Non-Refundable Status

All virtual coins, points, bonus levels, or digital currency tokens used or simulated on coinspinpl.com represent non-transferable digital goods with zero monetary value:

• Zero Real-World Value: Virtual coins are not real currency, electronic money, or financial instruments.
• No Cash Redemptions: Virtual coins cannot be exchanged for cash, real money, credit cards, or tangible items under any circumstances.
• Simulated Purchases: Any "buy coins" or coin refill actions available on coinspinpl.com are local account simulations provided free of charge for entertainment testing.

3. Third-Party App Store Purchases (Google Play)

When users download third-party mobile slot applications featured on our site (such as Jackpot World™ - Slots Casino via Google Play Store), optional in-app purchases of virtual coin bundles or VIP memberships may be offered directly by the respective game developers:

• Billing Authority: All in-app financial transactions, payments, and billing processing for mobile apps are handled directly by Google Play Store payment infrastructure.
• Refund Disputes: If you make an optional in-app purchase within a third-party app and wish to request a refund, you must submit your refund request directly through the Google Play Order History portal in accordance with Google Play's Refund Policy.
• No Direct Billing by coinspinpl: TECNICOS S.R.L does not process payments for third-party mobile app downloads and cannot issue direct financial refunds for purchases made inside third-party app stores.

4. Dispute Resolution & Customer Support

If you believe you have encountered an unauthorized transaction or technical billing error related to our website, please contact our support team with full details:

TECNICOS S.R.L Support Team
Email: [email protected]
Postal Address: VIA STAZIONE SC, 74011 CASTELLANETA, Italy

We inspect all legitimate technical inquiries and strive to resolve support cases within two business days.